How long does delivery take for luxury items?

Our curated luxury pieces are delivered with utmost care within 5-7 business days domestically and 12-13 business days internationally. Each item is meticulously packaged to ensure pristine condition upon arrival.

Do you offer complimentary shipping?

Yes, we provide complimentary white-glove delivery service for all orders above ₹5,000, ensuring your luxury purchases arrive with the care they deserve.

What is your return policy for luxury items?

We offer a 5-day return window for unworn items in pristine condition with original tags and packaging. Our commitment to excellence extends to our return process, ensuring complete satisfaction.

How do I initiate a return or exchange?

Contact our dedicated concierge team who will guide you through our seamless return process, ensuring a premium experience from purchase to return.

How should I care for my luxury purchases?

Each luxury piece comes with bespoke care instructions crafted by our specialists. We recommend professional maintenance for delicate items to preserve their exceptional quality and longevity.

Do you offer professional cleaning services?

We partner with premier luxury care specialists to offer professional cleaning and maintenance services, ensuring your investments remain in impeccable condition.

What payment methods do you accept?

We accept all premium payment methods including major credit cards, debit cards, UPI, net banking, and offer exclusive financing options for high-value purchases.

Can I modify my order after placement?

Orders can be modified within 1 hour of placement. Our concierge team is available to assist with any changes to ensure your complete satisfaction.

Do you offer personal styling services?

Our expert stylists provide personalized consultations to curate the perfect luxury pieces for your lifestyle and preferences, available both virtually and in-person.

Is gift wrapping available?

Exclusive & Premium Subscription purchase can be elegantly gift-wrapped in our signature luxury packaging, complete with personalized notes and premium presentation.